Refund Policy

All payments for Ipprox services are processed by Paddle.com (our Merchant of Record). This refund policy is governed by Paddle's terms and conditions.

1. Consumer Right to Cancel

If you are a consumer, you have the right to cancel your purchase within 14 days without giving any reason. To exercise this right, contact us at support@ipprox.com before the cancellation period expires.

2. Digital Content Exception

Your right to cancel does not apply to digital content that you have started to download, access, or otherwise use. By purchasing and using our proxy services, you acknowledge that you will lose your right of withdrawal once you begin using the service.

3. Refund Processing

If you cancel your purchase as permitted above, we will reimburse all payments received from you without undue delay, and no later than 14 days after the day we are informed of your decision to cancel. We will use the same payment method you used for the original transaction.

4. Subscriptions

For subscription services, you may cancel at any time. Your cancellation will take effect at the end of the current billing period.

5. How to Request a Refund

To request a refund or cancel your purchase, please contact our support team at support@ipprox.com with your order details.

6. Contact

If you have any questions about this refund policy, please contact us at support@ipprox.com.